This page describes, without a doubt, the actual functioning of festivaltv.tv forms: what is collected, where the data goes, who receives them — and how to have them corrected or deleted.
The shipments are received by the technical service of the site (database hosted by Cloudflare, our infrastructure provider).
Commitment, black on white. Your data is used only for the service you requested — selection and contact for the Academy, organization for the Tour du Monde, opening for the shop, reservation for the course. Never sold or transferred to third parties for commercial purposes.
No online payments is collected on festivaltv.tv to date: no bank data passes through our forms.
You can request at any time the correction or complete deletion of your data: write to [email protected] Each email from Festival TV also contains a deregistration link, which follows Act 25 (Quebec), PIPEDA (Canada) and, according to your country, GDPR.
Some functions live only on your device: your progress in the Academy app, your festival passport, and your position if you use "near me" with the site agent (it serves on site, in your browser; it is not stored or sent). The site agent, "Moses Premier", responds from the content of the site; the conversations are not kept by Festival TV.
To find out the channel's actual audience (and present it to our partners), the site sends an anonymous signal every 30 seconds: a visit ID random kept in your browser, the page consulted, if the player plays and what video, your language, your type of device (mobile or computer) and your country — inferred by our infrastructure, without ever keeping your IP address. These signals are not Never connected to your account The signal shall also specify the broadcast concerned, since 25 October 2026, the page of a program you are viewing, a click to a program or the category of video watched, in order to measure the audience of each program; this measure by program shall remain anonymous and consolidated, and shall never be displayed to the public. 13 months maximum, then deleted automatically. None of these measures is sold or shared.
If you have an account, the program Festivo records in your account's general book the actions that bring points: channel viewing (in 10 minute increments), comments, quizzes, festivals and artists followed, sharing, services discovered, favorites, journey stages, daily connections, as well as country stamps of your passport and the use of your service credit. your account — necessary for the operation of the program (balance, progression, status, badges) — and are not sold or shared. They are kept as long as your account exists; the deletion of the account takes them away. Unlike the above hearing measure, anonymous, the points are therefore attached to your account, and to it alone.
The "Viewing Area" panel on the home page allows anyone present — without compulsory account — to like the current program (a I love by visitor and by program, identified by the random visit identifier already described above), to publish a comment under the first name or the name of the display it enters, and to write a message to the studio. This name and comment are public The message "Writ us" (name, email or phone, message) is not visible from the administration alone for control purposes. Public This is the only way to keep the IP address in plain language. As with the audience measurement, the IP address is never kept in plain language — only a encrypted print, renewed every day, is used to limit abuse (one comment every 20 seconds). If you have refused to interact in your browser (ftv-conssent), the panel passes to read only and no sending is possible.
Festival TV — [email protected] · Telephone and WhatsApp: +1 367 382-2499. Page updated on October 25, 2026, to describe the operation actually installed.